Minco Products Inc.

Inside Sales Account Manager

Job Locations US-MN-Fridley | US-MN-Minneapolis
# of Openings


At Minco, you can make a difference by being part of something that is evolving, growing and continually improving. Minco products can be found everywhere from on an oil rig miles under the sea to satellites miles above our heads - and in your doctor’s office! Our temperature sensing, controlling, and heating, as well as the flexible circuits that pull it all together, are in products that save people’s lives, explore the world, protect our military, and bring energy to everyone.


Do you enjoy problem solving? Then this Account Manager position is for you! Every day you will help Minco succeed by assisting customers with their heating, sensing, and connection issues. Minco's products are used in a large number of Applications. The critical application our products are used in are just as important as living Minco’s icare values -- Integrity, Communication, Accountability, Respect, & Energy.



Account Management:

  • Develops and manages new or existing accounts and/or markets as assigned.      
  • Develops, formulates, implements and ensures attainment of strategic business goals and  growth plans for selective assigned accounts jointly with appropriate business unit leaders.
  • Builds strong, long-term, ongoing business relationships with key customer contacts and assigned accounts.
  • Creates and maintains account profiles for existing and potential customers as assigned.
  • Leads effort to initiate and develop new product applications at assigned accounts.
  • Ensure assigned customers receive appropriate technical support.
  • Collaborates with management team to ensure proper project execution.
  • Maintains all communication, internal and external, using best practices and available account management tools.
  • Together with management, identifies potential opportunities to transfer certain accounts to the most effective Sales channel.
  • Collaborates with the Inside Sales Team to complete quotes and perform order entry.


New Business Development, Qualification and Sales:

  • Researches and develops lists of potential customers and maintains industry contacts that lead to sales.
  • Develops and implements account qualification processes for potential customers.
  • Identifies decision makers at targeted leads to start sales process for prospective customers
  • Calls prospective customers and establishes buying influences and cycles, customer needs, and builds a foundation for a long-term customer supplier relationship.
  • Determine revenue goals for each account and/or p0roduct and collaborate with appropriate Product Groups to expand opportunity and increase revenue.
  • Establish buying influences, budgets and purchasing criteria for assigned accounts.
  • Provides up-to-date market pricing, and quote generation to assigned accounts.
  • Develops and delivers sales presentations and close sales in a professional and effective manner.
  • Drives revenue growth and maximizes profits at assigned accounts. 


Business Management:

  • Collaborate with management and staff to formulate and implement policies, procedures, sales plans and production forecasts in support of company financial goal
  • Participate in pricing strategy development
  • Participate in development of new products, modification of existing products, & termination of ineffective product
  • Gather, analyze, and share customer intelligence information with management; works with other staff to identify future customer need
  • Attend sales group meetings to share sales targets, forecasts, technical information and competitive intelligence.
  • Performs other duties as assigned.


Basic Qualifications:

  • Bachelor’s degree in Engineering, Business Administration, Marketing or equivalent combination of education and experience.
  • Two years of demonstrated progressive account management and sales experience in a manufacturing environment.


Preferred Qualifications:

  • Ability to use an ERP system and basic skills in Microsoft Office Suite (Word, Excel, Outlook, etc.) or equivalent experience.
  • Experience providing customer service to customers and transactions.
  • Excellent organization, time management and customer services skills.
  • Good interpersonal, verbal, written communications skills utilized in a team environment.
  • Previous experience in a customer service environment a plus.
  • Ability to maintaining customer relationships.
  • Experience monitoring and growing key accounts, identifying customer problems and concerns in a timely manner, developing correspondence and communications.
  • Experience servicing accounts and customer requirements.
  • Strong attention to detail and process requirements.
  • Ability to work with other departments and groups.
  • Knowledge of department policies and procedures to difficult situations.
  • Knowledge of Minco’s products and industry.
  • Microsoft office applications experience (Microsoft Word, Microsoft Excel, and Microsoft PowerPoint).


Professional Qualifications:


  • Demonstrated ability to effectively build relationships with employees and management.
  • Strong experience responding to and resolving questions and concerns.
  • Project management, organizational, analytical and presentation skills.
  • Demonstrated ability to work efficiently under conditions of multiple deadlines and changing priorities.
  • Experience working in a fast-paced, dynamic and multi-cultural environment.
  • Excellent written and oral communication skills for internal and external customer contact.


This position is a regular full-time position located in our headquarters in Fridley, Minnesota.


Why Minco?


At Minco, we offer benefits and services that help balance work life and personal life, a competitive wage and benefits package, opportunities for continuous improvement and personal growth, casual denim Fridays and company celebrations – some of the many reasons that make Minco a great place to work!


Find out why you would love working at Minco by learning more about our company culture and the rewards of working with us at www.minco.com/careers - then apply! Current Minco employees: please apply via your Employee page on iconnect. If you need assistance, please contact HumanResources@minco.com.


We are proud to be an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, veteran, marital, or disability status.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.


Minco Products, Inc. is an E-Verify employer.


This position requires use of information or access to hardware and software which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the definition of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.


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